AI+ Public Service Leaders

Lead Your Institution Into the AI Era

AI strategy your minister can defend.

Your minister has asked what your institution's AI strategy is. Your Director of Audit wants to know what tools are in use and who's accountable. Your staff are already using AI tools nobody approved. This book gives permanent secretaries, agency heads, and directors general the ETHOS Protocol for institutional governance, a 90-day leadership plan, and five ready-to-use prompt templates for ministerial briefs and Parliamentary preparation. Written by AI engineers who build production systems for public sector institutions.

Tier

Tier 2 · Job Roles

Category

Public Sector

Format

Guide

Updated

Q2 2026

Read full bookSee in 2 bundles

Inside

The SERVE Protocol — five-component institutional AI governance for public service institutions (Statutory Mandate, Equality & Public Interest, Responsibility Chain, Value for Public Money, External Auditability)
The SCALE Investment Scorecard with public sector adaptations — including procurement compliance and public value ROI
A 90-day institutional leadership plan with milestones at 30, 60, and 90 days
20 senior leadership prompts — ministerial briefs, parliamentary preparation, governor reports, programme reviews
"For Your Senior Team" templates — readiness assessment workshop, AI usage policy, audit committee briefing

Who this is for

Senior public service leaders — permanent secretaries, directors general, agency chief executives, deputy secretaries, department heads, and regional or provincial commissioners — who are accountable for institutional performance, service delivery, and public trust. They manage complex organisations of 200–10,000+ staff across multiple functions. They operate within a political environment — accountable to ministers, legislatures, audit bodies, and the public. They control significant budgets but within strict procurement and spending authority rules. They are not technologists, but they are expected to have a view on AI and to lead their institutions responsibly into the AI era. Globally diverse: the reader may lead a UK government department, a Kenyan agency, a Singaporean ministry, an Australian state department, or a Gulf Cooperation Council public authority.

Also for:Deputy directors and heads of division who manage teams within a public institution and need to implement AI adoption in their area; chief of staff and policy directors advising permanent secretaries or agency CEOs; senior HR and L&D leaders responsible for capability development across a public institution.

You’ll be able to

Assess their institution's AI readiness across operations, people, data, and governance dimensions using the Government AI Readiness Spectrum
Apply the ETHOS Protocol to design institutional AI governance that is defensible to ministers, audit bodies, and the public
Apply the PRISM Prompting Framework to at least five senior public service leadership tasks (ministerial briefs, policy submissions, parliamentary answers, strategic communications, programme reviews)
Evaluate AI investment proposals using public value criteria and adapted SCALE scoring, and present a defensible investment case within public procurement and spending authority constraints
Design and lead an AI adoption programme across a public institution with measurable milestones at 30, 60, and 90 days

What’s inside

Diagnostic: How AI-Ready Is Your Institution?
Chapter 1: AI in Public Services Right Now
Chapter 2: What Public Service Leaders Need to Know About AI
Chapter 3: Assessing Your Institution's AI Readiness
Chapter 4: The Leader's Own AI Mastery
Chapter 5: Making the Case for AI in Public Services
Chapter 6: AI Across Public Service Functions
Chapter 7: Leading People Through AI Adoption in a Public Institution
Chapter 8: Institutional AI Governance — the ETHOS Protocol
Chapter 9: AI Accountability, Ministerial Oversight, and Public Trust
Chapter 10: Beyond Chat — Agents, Workflows, and Automation in Public Services
Chapter 11: Your 90-Day AI Leadership Action Plan
Back matter: Skill Summary · Recommended Next Reads · Glossary · Tool Reference

Written by engineers who build production AI systems, not consultants who present them.

Appears in 2 bundles

IND-07The Government & Public Sector Pack ROL-01The Leader's AI Pack

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AI+ Public Service Leaders

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