AI+ for Design Thinking
Human-Centred Problem Solving Supercharged by AI
Solve the problem people actually have.
You've built solutions that seemed right until someone actually used them. This book gives you the HUMAN Framework: five AI-augmented stages for human-centred problem solving — Hear, Uncover, Multiply, Assemble, Navigate. You'll use AI to synthesise empathy research at speed, write precise human need statements, generate and evaluate solution options, and build prototypes ready for real-world testing. Includes a 33-prompt Design Thinking Toolkit. Applicable to any sector, any challenge, any professional level. Built by an AI engineering firm for problem solvers who know the right answer starts with the right question.
- 33 ready-made, market-tested prompts: empathy research synthesis, need statements, ideation, prototyping briefs, test plans, iteration decisions
- The HUMAN Framework — Hear, Uncover, Multiply, Assemble, Navigate — five AI-augmented stages for human-centred problem solving
- An empathy research workflow that synthesises interviews, observations, and survey responses into needs faster than traditional methods allow
- A rapid prototyping discipline that turns concept into testable artefact in hours, not weeks
- A 30-day plan for designers, product managers, service developers, policy professionals, educators, consultants, and HR/operations practitioners
Any professional who needs to solve problems by understanding the people affected — designers, product managers, service developers, policy professionals, educators, consultants, HR practitioners, operations managers, and anyone whose role involves developing solutions that will be used or experienced by other people. Cross-industry by design: design thinking is not a discipline reserved for UX teams. A healthcare administrator designing a patient intake process, an HR manager redesigning an onboarding programme, a government official developing a citizen service, and a startup founder building a new product are all doing design thinking. The skill is universal; the professional context varies.
Also for:Team leads and facilitators responsible for running design thinking workshops or sprints; learning & development professionals building design thinking capability programmes; consultants who advise clients on human-centred service design.
- Apply the HUMAN Framework to structure an AI-assisted design thinking process across any professional challenge
- Use AI to accelerate empathy research — gathering, organising, and synthesising qualitative data from real users
- Translate raw empathy data into a clear, specific human need statement that focuses problem-solving effort
- Generate a diverse solution space using structured AI ideation techniques, then evaluate and filter ideas using defined criteria
- Use AI to support rapid prototyping — building concept outlines, storyboards, and test materials faster than traditional methods allow
- Design a structured human test plan and apply AI to analyse feedback and identify patterns that guide iteration decisions
- Diagnostic
- How human-centred is your problem-solving?
- Chapter 1
- AI in Design Thinking Right Now
- Chapter 2
- Why Human-Centred? The Empathy Advantage
- Chapter 3
- The HUMAN Framework
- Chapter 4
- Hear — AI-Augmented Empathy Research
- Chapter 5
- Uncover — Defining the Real Human Need
- Chapter 6
- Multiply — Ideating with AI at Speed
- Chapter 7
- Assemble — Prototyping Faster than Ever
- Chapter 8
- Navigate — Testing with Real Humans
- Chapter 9
- Applying HUMAN in Real Contexts
- Chapter 10
- Your 30-Day Design Thinking Starter Plan
- Back matter
- Skill Summary · Recommended Next Reads · Glossary · Tool Reference
Built by an AI engineering firm — for problem solvers who know the right answer starts with the right question.
