Straits Institute for Applied AI
Bundles/Role bundle
ROL-07 · Role bundle

The Operations Pack

Six titles for admin, executive assistants, operations managers, and customer-facing roles.

19 titles·Suggested reading order, top to bottom
The reading path
What's in the pack
  1. 01
    AI+ Administrative Professionals cover
    T2-63 · Job Roles · Business Operations
    AI+ Administrative Professionals

    Work Smarter, Faster and with More Impact

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  2. 02
    AI+ Executive Assistants cover
    T2-62 · Job Roles · Business Operations
    AI+ Executive Assistants

    Be the Most Powerful EA in the Building

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  3. 03
    AI+ Operations Managers cover
    T2-55 · Job Roles · Business Operations
    AI+ Operations Managers

    Streamline, Automate and Optimise Your Operations

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  4. 04
    AI+ Healthcare Operations & Administration cover
    T2-97 · Job Roles · Healthcare
    AI+ Healthcare Operations & Administration

    Cut the Admin Burden, Improve Patient Flow and Run Better Health Services with AI

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  5. 05
    AI+ Customer Service Professionals cover
    T2-40 · Job Roles · Sales & Commercial
    AI+ Customer Service Professionals

    Delight Customers and Cut Costs with AI

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  6. 06
    AI+ for Project Planning cover
    T3-36 · Job Skills · Business Operations
    AI+ for Project Planning

    Scope, Schedule and Deliver Smarter

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  7. 07
    AI+ for Data Analysis cover
    T3-29 · Job Skills · Business Operations
    AI+ for Data Analysis

    Make Sense of Any Dataset, Fast

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  8. 08
    AI+ for Spreadsheets and No-Code Data cover
    T3-69 · Job Skills · Business Operations
    AI+ for Spreadsheets and No-Code Data

    Work with Data Without Being a Data Scientist

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  9. 09
    AI+ for Complaint Handling & Resolution cover
    T3-92 · Job Skills · Research & Media
    AI+ for Complaint Handling & Resolution

    Resolve Faster, Learn Smarter and Win Back Trust with AI

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  10. 10
    AI+ for Quality Assurance cover
    T3-93 · Job Skills · Business Operations
    AI+ for Quality Assurance

    Raise Standards, Find Root Causes and Improve Quality with AI

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  11. 11
    AI+ for Inventory and Resource Management cover
    T3-94 · Job Skills · Business Operations
    AI+ for Inventory and Resource Management

    Reduce Waste, Optimise Stock and Allocate Resources with AI

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  12. 12
    AI+ for Standard Operating Procedures cover
    T3-91 · Job Skills · Business Operations
    AI+ for Standard Operating Procedures

    Draft, Improve and Maintain SOPs That People Actually Follow

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  13. 13
    AI+ for Client Onboarding cover
    T3-90 · Job Skills · Sales & Commercial
    AI+ for Client Onboarding

    Bring Every New Client to Value Faster with AI

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  14. 14
    AI+ for Minutes & Action Tracking cover
    T3-103 · Job Skills · Business Operations
    AI+ for Minutes & Action Tracking

    Capture Every Decision, Drive Every Action and Close the Loop Every Time

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  15. 15
    AI+ for Scheduling & Calendar Management cover
    T3-96 · Job Skills · Business Operations
    AI+ for Scheduling & Calendar Management

    Reclaim Your Time, Own Your Schedule and Get the Right Things Done

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  16. 16
    AI+ for Enquiry & FAQ Handling cover
    T3-101 · Job Skills · Communication
    AI+ for Enquiry & FAQ Handling

    Respond Faster, Draft Better FAQs and Scale Your Service Quality with AI

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  17. 17
    AI+ for Workflow & Process Improvement cover
    T3-102 · Job Skills · Business Operations
    AI+ for Workflow & Process Improvement

    Map, Redesign and Automate the Processes That Hold You Back

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  18. 18
    AI+ for Case Management cover
    T3-97 · Job Skills · Business Operations
    AI+ for Case Management

    Document Faster, Manage Smarter and Deliver Better Outcomes with AI

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  19. 19
    AI+ for Safety Training & Compliance Documentation cover
    T3-107 · Job Skills · TVET
    AI+ for Safety Training & Compliance Documentation

    Write RAMS, Toolbox Talks, COSHH Assessments and Induction Packs with AI

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