Straits Institute for Applied AI
Catalogue/Tier 3 · Job Skills/Business Operations
AI+ for Workflow & Process Improvement cover
T3-102 · Tier 3 · Job Skills

AI+ for Workflow & Process Improvement

Map, Redesign and Automate the Processes That Hold You Back

The process is broken. Everyone knows it. Nobody has fixed it yet.

You know the process is broken. Everyone knows the process is broken. But mapping it, diagnosing what's wrong, designing the fix, and getting it approved takes longer than just working around it — and that's exactly why nothing changes. This book gives you the PIVOT Framework, 45+ ready-to-use prompt templates, and a 90-day continuous improvement plan to take any process from messy and frustrating to clean, documented, and measurable. Built by an AI engineering firm for professionals who are done working around problems they could actually fix.

Tier
Tier 3 · Job Skills
Category
Business Operations
Format
Guide
Updated
Q2 2026
Inside
  • 45+ ready-to-use prompt templates: process mapping, waste diagnosis, redesign, business case drafting, and stakeholder communication
  • The PIVOT Framework — a five-stage AI-assisted improvement cycle that works for any process, any sector, any role
  • A Waste Taxonomy and Improvement Opportunity Register for diagnosing exactly what's wrong before you start redesigning
  • A business case structure that turns your redesign into a proposal decision-makers approve
  • A 90-day continuous improvement plan to make process improvement a repeatable professional habit
Who this is for

Operations professionals, business analysts, project managers, change managers, quality managers, and management consultants — any professional who has been asked to improve a process or who manages workflows as part of their daily work

Also for:Team leaders and managers who need to document and optimise how their team works; SME owners systematising their operations as they grow

You’ll be able to
  • Map and document any business process using AI to produce a clear current-state picture
  • Apply the PIVOT Framework to diagnose waste, friction, and failure points
  • Design and communicate a credible process improvement proposal including a business case
  • Implement a process redesign with AI-supported stakeholder communication and change management
  • Measure process improvement outcomes against a documented baseline and embed continuous review
What’s inside
Diagnostic
AI Process Improvement Readiness Check
Back matter
Skill Summary · Recommended Next Reads · Glossary · Tool Reference

Built by an AI engineering firm for professionals who are done working around problems they could actually fix.

Appears in 4 bundles
Reads well with

Often packaged with this title.

How this was made

Every AI+ title is written by AI engineers who build production AI systems, then verified by practising professionals in the field it serves. Titles are reviewed quarterly and updated whenever the technology or regulation shifts. Localised editions are reviewed by in-region experts before release.

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